The Garder app and a little about plumbing

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published November 8, 2019

Over the seven years of its existence, our company has implemented more than one large project to help our customers lead their business to more productive work and automate many processes.

Since Attractor Software works mainly with foreign customers, we encounter unusual methods of working with various structures from time to time. One of the first major projects was commissioned by the owner of an organization that serves plumbing systems in the United States.

This company monitors the water supply system's condition in a vast area with many residential buildings. Based on the client's requirements, the system that we had to develop should allow us to check various objects for
water quality, record violations, control the sending of notifications to violators, and receive reports on the recording of previously discovered violations. After several online meetings and discussing all aspects of work, one of our development teams started creating the Garder system.

As it turned out, three different water pipes are suitable for every house in the USA: central, fire and irrigation. Each water pipe has reverse flow valves, serviceability, and availability, which are critical to avoid water circulation in the opposite direction.
The employees of our client's company are required to:
✦strictly and at the time check the availability and performance of these valves
✦transmit to owners of the houses whose inspection was carried out information on their condition
✦fix detected problems
✦issue and send invoices for payment
✦accept payment for services rendered
✦fill out a bunch of papers, inspection certificates, and receipts.

The client wanted to automate and simplify many of these processes to ensure that all necessary papers were filled out and sent from electronic devices via the Internet.
The client wanted to automate and simplify many of these processes to ensure that all necessary papers were filled out and sent from electronic devices via the Internet.
The main objects in the Garder system are houses. Each house serviced by the customer's company is a separate object attached to the local service station - PWS (Public water system). This is a single station that serves all three types of water supply and monitors valves' health in each house. As you understand, to maintain all these valves in working order, to control their operation, even on a small street with a dozen houses, it is necessary to spend a lot of resources, including personal ones. With the Garder system's help, we had to simplify and automate these processes. Most importantly, make the system

mobile so that any of the inspectors and plumbers could easily send information about the state of the water supply in a particular house using a mobile device.
Several types of examination forms were created for each pipe, carried out at different times by the station administrator's inspector. He comes to the residents with a specific frequency to check if everything is in order with their house's plumbing. Each inspector has access to our mobile version of the Garder system on his tablet. If, after the examination, he concludes that there is no need to change or add valves to the water supply in this house, he closes the examination form, assigning it a "green" status.

Each examination may contain information about several malfunctions detected in the water pipes' valves of a particular type in the house.
At the end of its work, the inspection is saved and transferred to the company database.

The system has an administrator role, which is assigned to a specific employee in the office. The administrator, who receives the examination reports, sends an email to the owner of the house, informing him of what actions should be performed with the valves in the water pipes of his home and attaches a list of plumbers registered in the system that the owner of the house can invite to solve these problems.
As soon as the client calls the plumbing. After the appointed plumber visits the house and fixes all the problems, the work is considered completed. Then the plumber finishes the visit and notes the valves' current state in the appropriate section of the Garder system. After that, the house owner receives an invoice to pay for the services indicated to him, and he can pay for it using the PayPal system integrated into Garder.

The project was completed and put into operation. The application is available for use on mobile devices and iPads. It was an exciting experience in optimizing and debugging processes in a specific area for us. Still, the case we developed for the system applies to optimize the work of enterprises that can specialize in other tasks. Similar methods can be great for simplifying the operation of warehouses, shops, food businesses, and many others. If you desire to make your company's work more efficient and the lives of your employees and customers more comfortable, let's discuss it!



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Worked on the article:
Maria Ilchenko
PR and Event Manager
Oksana Budnikova
Senior Software Project Manager
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