The Garder app and a little about plumbing

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published November 8, 2019

Over the 7 years of its existence, our company has implemented more than one large project that can help our customers lead their business to more productive work and automate many processes.

Since Attractor Software works mainly with foreign customers, from time to time, we encounter unusual methods for us to work with various structures. So, one of the first major projects was commissioned by the owner of an organization that serves plumbing systems in the United States.

This company monitors the condition of the water supply system in a vast area with a large number of residential buildings. Based on the client's requirements, the system that we had to develop should allow us to check various objects for

water quality, record violations, control the sending of notifications to violators, receive reports on the recording of previously discovered violations. After several online meetings and discussing all aspects of work, one of our development teams set about creating the Garder system.

As it turned out, three different water pipes are suitable for every house in the USA: central, fire and irrigation. Each of the water pipes has reverse flow valves, the serviceability, and availability of which are critical to avoid the circulation of water in the opposite direction.
water quality, record violations, control the sending of notifications to violators, receive reports on the recording of previously discovered violations. After several online meetings and discussing all aspects of work, one of our development teams set about creating the Garder system.

As it turned out, three different water pipes are suitable for every house in the USA: central, fire and irrigation. Each of the water pipes has reverse flow valves, the serviceability, and availability of which are critical to avoid the circulation of water in the opposite direction.
The employees of our client's company are required to:
✦strictly and at the time to check the availability and performance of these valves
✦transmit to owners of the houses whose inspection was carried out information on their condition
✦fix detected problems
✦issue and send invoices for payment
✦accept payment for services rendered
✦while interacting in person, filling out a bunch of papers, inspection certificates, and receipts.

The client wanted to automate and simplify many of these processes, to make sure that all necessary papers were filled out and sent from electronic devices via the Internet.
The main objects in the Garder system are houses. Each house serviced by the customer's company is a separate object, which is attached to the local service station - PWS (Public water system). This is a single station that serves all three types of water supply and monitors the health of valves in each house. As you understand, to maintain all these valves in working order, to control their operation, even on a small street with a dozen houses, it is necessary to spend a lot of resources, including personal ones. With the help of the Garder system, we had to simplify and automate these processes, and most importantly, make the system

mobile so that any of the inspectors and plumbers could easily send information about the state of the water supply in a particular house using a mobile device.
Now, in addition to the "house" objects, valves have appeared in the system. For each pipe, several types of examination forms were created, which are carried out at different times by the inspector appointed by the station administrator. With a specific frequency, he comes to the residents to check if everything is in order with the plumbing in their house. Each inspector has access to our mobile version of the Garder system on his tablet. It opens a form the form, which fills as the survey is conducted, notes the presence and correctness of the valves. If he suddenly finds a breakdown or violation in the use of this valve, he can immediately enter information about it in the
form and set the corresponding "red" status, which will indicate that there is some problem in this house. If, after the examination, he concludes that there is no need to change or add valves to the water supply in this house, he closes the examination form, assigning it a "green" status.
Each such examination may contain information about several malfunctions detected in the valves of the water pipes of a particular type in the house.
At the end of its work, the inspection of the inspecting inspector is saved and transferred to the company database.

The system has an administrator role, which is assigned to a specific employee in the office. The administrator, who receives the examination reports, sends an email to the owner of the house, informing him of what actions should be performed with the valves in the water pipes of his home and attaches a list of plumbers registered in the system that the owner of the house can invite to solve these problems.
As soon as the client calls the plumbing, he goes to his house to make repairs. In the Garder plumbing system, only information related to the house in which he was called is available. After the appointed plumber visited the house and fixed all the problems, the work is considered completed. Then the plumber finishes the visit and notes the current state of the valves in this section of the Garder system. After that, the owner of the house receives an invoice to pay for the services that were indicated to him, and he can pay for it using the PayPal system integrated into Garder.

The project was completed and put into operation. The application is available for use

on mobile devices and iPads. It was an exciting experience in optimizing and debugging processes in a specific area for us. Still, the case we developed for the system applies to optimize the work of enterprises that can specialize in other tasks. Similar methods can be great for simplifying the operation of warehouses, shops, food businesses, and many others. If you have a desire to make the work of your company more efficient and the life of your employees and customers more comfortable - let's discuss it!

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Worked on the article:
Maria Ilchenko
PR and Event Manager
Oksana Budnikova
Senior Software Project Manager
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